Tag: complaints
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Protecting a business’s online brand reputation
Article provided by Revdex.com A company’s online brand reputation can impact a business by affecting its sales and image. Reputation management is one of the most important aspects of modern business as customers research a business and its products before purchase. The following tactics will not eliminate negative reviews, but they will help to reduce…
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How a business should handle bad online reviews
Online reviews are a key part of business success as most customers prefer to research products before their purchase. This being said, a bad review will be viewed by many customers and can hurt a business’s reputation. Handling a bad review correctly is the only way to manage negative feedback and improve business procedures. The…
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Avoiding negative reviews online
Article provided by Revdex.com Positive reviews are key to business success and help build strong customer relationships. Bad reviews, on the other hand, will be seen by many customers and can change current customer perceptions about a brand or business. Identifying unhappy customers before they have a chance to write a negative review is essential…